Message on Hold

We believe the best way to improve your businesses profit is to inform, entertain and convert your customers. Think of the best ads. They’re the ones that make you look; make you laugh; make you take notice… without making you feel like you’re being sold to.

What if you could get that kind of engagement over the phone? Many customers describe being placed ‘on hold’ as the single most annoying thing a company can do. Unfortunately for a company, most of the time it can’t be helped. But what can be helped is what you put your customers through while on hold.

There’s no getting around the fact that you’re eating into their precious time. But you can do something to make the process far less painful. Make this necessary wait time entertaining, interesting and informative. Make it anything but mundane and it could well serve as the perfect catalyst for additional sales once you are able to attend to their call.

We know there are other message on hold companies – we’re not reinventing the wheel. Just making one’s that roll better. We believe that at Simply On Hold our approach is truly unique. Experienced, creative copywriters handcraft your company’s on-hold message script. There’s no tweaking of a generic formula. No colour-by-numbers. You have something to say to your customers, and we help you say that, in the most entertaining way possible. On-hold messaging that keeps your customer updated and informed, without slowly driving them mad… imagine that! Yeah, we’re pretty proud of what we create.

If you’re ready to do things better, to sound like you’ve got something to say & some personality to say it with, check out our audio and hardware packages. Or, if you’d like the human touch, give us a call on 1300 721 250. If you’re really lucky, you might even get put on-hold!

why our customers us!